Frequently Asked Questions

Orders are typically processed within 1–2 business days. For the United States and Canada, Standard Shipping is estimated at 10–14 business days, while Express Shipping is estimated at 7–10 business days. Once your order has been dispatched, you'll receive tracking details via email.

All orders include tracking. Once your order has been dispatched, we'll send your tracking number to the email address provided with your order so you can follow its delivery.

If your item arrives faulty, damaged or not as described, you may be eligible for a repair, replacement or refund. For complete eligibility and return instructions, please see our Refund Policy or contact our team for assistance.